Your route to swift, EASY, ZERO cost and powerful admissions wins
mystery shop (VIRTUAL OR
ON-SITE)
Would you like to convert more prospective families to enrolment? Wondering where you might be losing enquiring families along the admissions journey?
It’s time for a mystery shop.
We don’t just uncover critical gaps – we provide recommended actions. Unlike other research companies, our expertise in school marketing & admissions enables us to share practical, zero-cost steps that you can take quickly (the same day!) and easily at zero-cost that will make a huge difference.
the process
1. THE MYSTERY SHOP
Posing as a prospective family, we assess the enquiry journey across 5 stages over 6 weeks.
We evaluate the quality, frequency, timing, and format of engagement.
This is typically done remotely but can be conducted on-site if preferred.
Stages
- 1: First impressions (your website and social media).
- 2: Initial enquiry.
- 3: In between enquiry and phone call.
- 4: Phone call.
- Stage 5: Keeping in touch.
2. REPORT & PRESENTATION
We compile a detailed report with findings, recommended actions, and the top 3–5 priority fixes for quick impact. We guide you on next steps and offer tips to ensure a positive experience when sharing the report.
This service often works well in conjunction with our Admissions Training.
YOU’LL ENJOY A WHOLE HEAP OF QUICK WINS THAT WILL MAKE A HUGE DIFFERENCE TO YOUR CONVERSION RATE
in fees generated
Satisfied Clients
YEARS OF JOINT EXPERTISE
Cups Of Coffee
The support has been absolutely priceless. You’ve got a definite fan here.
A valuable Investment with Lifetime Returns
Cost: £2,449 + VAT (virtual)
With average lifetime school fees for one pupil exceeding £100,000, your return on investment could be monumental.
We also offer onsite mystery shops priced at £2,949 + VAT
To make this an easy decision, we operate a 30 day cancellation policy.
(Nb. This has never happened, but it exists to provide peace of mind in proceeding).
WHAT OUR CLIENTS SAY ABOUT US
Don’t just take our word for it – we’ve been helping schools boost their enrolments for over 12 years, as you can see below.
“It’s just having that extra pair of eyes, that objective pair of eyes, come in and say lets think about something in a different way. It’s really great.”
“The Stickman Consultancy team are simply great: experienced and knowledgeable professionals who care passionately about what they do. They go above and beyond to deliver a great service.”
“Highly recommended. Inciteful, polished, professional analysis and comprehensive report that has informed a number of improvements to our processes. A pleasure to work with.”
“It was great feedback and has given me an opportunity to reflect on the structures within the team as well, and where that might be better served so that we make sure that people get prompt responses.”